Your first visit

What to expect at your first physiotherapy visit.

Your initial assessment is set aside for understanding the problem, explaining what matters and making the next step clearer.

Mana assessing a patient's ankle during a clinic visit

Assessment before assumption.

60

Minutes for the initial assessment.

Time to hear the story, assess the problem in context and explain the next step. Confirm current availability and pricing through the clinic before booking.

Prepare once. Spend the visit on what matters.

You do not need to arrive with a diagnosis. A little useful context simply means more of the appointment can focus on understanding the problem and the goal.

Check funding preparation

Your goal

Think about the movement, work, training or daily activity you want help getting back to.

Useful history

Bring relevant scans, reports or post-operative guidance if you already have them.

Comfortable clothing

Wear something that allows the area and the way you move to be assessed comfortably.

Funding details

If a funding pathway applies, bring the referral, claim or card details relevant to it.

Inside the first visit

Understand first. Then move forward.

01

Listen

Start with what happened, what has changed and what you need to return to.

02

Assess

Look at movement, load and the context around the problem—not only the painful area.

03

Explain

Make the findings understandable so the next decision does not feel like guesswork.

04

Plan

Clarify the first practical step and how it can connect to Diagnose, Rebuild and Perform.

Know where you are going.

Check the Varsity Lakes and Bundall addresses before choosing the location that fits your route.

View both locations